What are the responsibilities and job description for the Lobby Ambassador position at Westin Princeville Ocean Resort Villas?
Job Status: Casual On-Call
Where great benefits lead to a life fulfilled.
- Competitive Pay
- 401K opportunities
- Travel discounts
- Credit Union Membership
- Professional Counseling & Family Support
- Growth and Development Opportunities
Where each associate at Westin Princeville Ocean Resort Villas is offered great perks & incentives.
- Free daily meal and associate cafeteria
- Complimentary soft drinks
- Bi-monthly and quarterly celebrations and awards
- Yearly work shoe allowance
- Discounts to onsite food outlets
- Local restaurant discounts
- Discounted theme park tickets and rental cars
- Community service opportunities
Where you can make a difference.
- Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant - Bar, Front Desk, Business Center, Lounge, etc.).
- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
- Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
- Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food - Beverage Server) as necessary to resolve guest call, request, or problem.
Where your skills help you make a difference.
- Prior customer service experience required
- Must be available to work 2 days minimum (1 day Fri-Sun, 1 day Mon-Thur)
- Must have great customer service skills – all our positions come into contact with guests!
Where we celebrate and cultivate connections.
- Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!
Follow us on social media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
- X: @marriottVAC
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Job Type: Part-time
Pay: $29.60 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Free parking
- Professional development assistance
Physical Setting:
- Resort
Schedule:
- Day shift
- Evening shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Princeville, HI 96722 (Required)
Work Location: In person
Salary : $30