What are the responsibilities and job description for the Hardware Retail Team Lead position at Westlake Ace Hardware?
Key Responsibilities
- Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Store Operations: Supervise the daily operations of the store, ensuring that all areas are clean, organized, and well-stocked.
- Inventory Management: Assist with inventory management, including receiving, stocking, and cycle counting.
- Staff Training: Provide training and coaching to staff members on sales techniques, product knowledge, and store policies.
