What are the responsibilities and job description for the Retail Operations Manager position at Westlake Ace Hardware?
At Westlake Ace Hardware, we are committed to delivering exceptional customer experiences and driving business growth through effective store operations. As a General Manager, you will play a critical role in leading our teams to achieve outstanding results.
Job Summary
The General Manager is responsible for overseeing the overall performance of their store, including sales, profitability, and customer satisfaction. This key leadership position requires a strong leader who can motivate and develop associates at all levels, drive sales and revenue growth, and maintain effective expense and payroll budget management.
Key Responsibilities:
- Develop and implement store strategies to drive sales, profitability, and customer satisfaction
- Lead and manage store operations, including receiving, stocking, and merchandising
- Ensure compliance with company policies, procedures, and standards
- Manage inventory levels, control shrinkage, and maintain accurate records
- Provide coaching and development opportunities for associates
- Collaborate with district manager and other stakeholders to achieve business objectives
We are looking for a highly motivated and experienced retail professional who can lead our teams to success. If you have a passion for delivering exceptional customer experiences and driving business growth, we encourage you to apply.
