What are the responsibilities and job description for the Sales Floor Team Member position at Westlake Ace Hardware?
About Westlake Ace Hardware
We are a division of Ace Hardware Corporation, one of the largest hardware retailers in the United States. With over 150 neighborhood stores across the country, we pride ourselves on providing personalized service, quality products, and a commitment to community involvement.
Job Overview
The Sales Associate plays a critical role in delivering an exceptional shopping experience for our customers. This involves providing timely assistance, maintaining a well-organized store environment, and promoting products effectively.
Main Responsibilities
Essential Skills
We are a division of Ace Hardware Corporation, one of the largest hardware retailers in the United States. With over 150 neighborhood stores across the country, we pride ourselves on providing personalized service, quality products, and a commitment to community involvement.
Job Overview
The Sales Associate plays a critical role in delivering an exceptional shopping experience for our customers. This involves providing timely assistance, maintaining a well-organized store environment, and promoting products effectively.
Main Responsibilities
- Offer expert advice on products and services to customers, ensuring they find what they need quickly and easily.
- Process transactions accurately and efficiently, using point-of-sale systems to manage cash, credit card payments, and returns.
- Maintain a safe and secure store environment, adhering to company policies and procedures for handling merchandise, cash, and confidential information.
- Support visual merchandising initiatives, which involve creating attractive displays and promotional materials to drive sales and engagement.
Essential Skills
- High school diploma or equivalent required; formal retail experience preferred.
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
- Ability to work effectively in a fast-paced environment, managing multiple tasks and priorities simultaneously.
- Familiarity with point-of-sale systems and ability to learn new technologies quickly.
