What are the responsibilities and job description for the Store Operations Coordinator position at Westlake Ace Hardware?
Company Overview
Westlake Ace Hardware is a leading retailer of hardware, home improvement, and gardening products, with over 150 stores across the United States. We are committed to providing exceptional customer service and quality products to our customers, while also fostering a positive and inclusive work environment.
Our Core Values – Service, Passion, Respect, Integrity, Teamwork, and Excellence – guide everything we do, from the way we interact with our customers to the way we treat each other in the workplace. We believe that by working together, we can achieve great things and make a real difference in our communities.
Job Description:
The Head Cashier will be responsible for ensuring that all customer transactions are processed accurately and efficiently, while also providing exceptional customer service and support. This includes operating a cash register, processing credit card transactions, and handling returns and exchanges. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work well under pressure.
Responsibilities:
Requirements:
Working at Westlake Ace Hardware:
Westlake Ace Hardware is a leading retailer of hardware, home improvement, and gardening products, with over 150 stores across the United States. We are committed to providing exceptional customer service and quality products to our customers, while also fostering a positive and inclusive work environment.
Our Core Values – Service, Passion, Respect, Integrity, Teamwork, and Excellence – guide everything we do, from the way we interact with our customers to the way we treat each other in the workplace. We believe that by working together, we can achieve great things and make a real difference in our communities.
Job Description:
The Head Cashier will be responsible for ensuring that all customer transactions are processed accurately and efficiently, while also providing exceptional customer service and support. This includes operating a cash register, processing credit card transactions, and handling returns and exchanges. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work well under pressure.
Responsibilities:
- Process customer transactions accurately and efficiently, using a cash register or other point-of-sale system.
- Handle returns and exchanges, following company policies and procedures.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Assist with various office duties, including data entry, filing, and other administrative tasks as needed.
Requirements:
- High school diploma or equivalent required; some college or prior retail experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.
- Ability to work a flexible schedule, including evenings and weekends, as required.
Working at Westlake Ace Hardware:
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A fun and dynamic work environment, with opportunities for professional growth and development.
- A discount on Westlake Ace Hardware products and services, as well as other employee perks.
