Social Services Coordinator

WestLake Care Community is a 70-bed long-term care community that is nestled in the heart of the vibrant Sloan's Lake neighborhood in Lakewood. We are proud to be a 5-star community and recently received the 2019 Silver National Quality Award by the American Health Care Association! Our Mission is "Our Home is a Place Where Relationships Matter."Don't miss your chance to be a part of a locally owned company with a great culture!We are proudly managed by Colavria Hospitality. A local, family-owned company specializing in assisted living, rehabilitation, and long-term care in the greater Denver area. Our Mission : Provide an atmosphere that promotes comfort in care, safe healing and adedication to maintaining the individuality and pride of our residents. Our Values : Compassion, Communication, Dependability, Teamwork, CriticalThinker. Your Purpose : Your primary responsibility isto coordinate Social Services in your assigned neighborhood. This includes butis not limited to promoting and enhancing relationships between residents,their families and the support systems and resources inside or outside thecommunity. All community team members willpossess :

• Residentand Customer Focus : Maintains effective relationships with internal andexternal customers to gain their trust and respect
• Integrityand Trust : Direct and truthful in a helpful manner; admits mistakes
• Compassion : Demonstrates empathy for others and genuinely cares about people
• Dealingwith Ambiguity : Effectively copes with change, risk, and uncertainty
• PeerRelationships : Encourages collaboration while focusing on problem-solving andbuilding consensus within a team The successful Social ServiceCoordinator will have the following knowledge, skills, and abilities :
• Astrong desire and passion to work with people that are unwell, disabled, orliving with dementia
• Composure : Cool under pressure, does not become irritated or defensive when times aretough
• ConflictManagement : Views conflict as an opportunity; settles disputes equitably
• Listening : Practices attentive and active listening; has the patience to hear people out
• Negotiating : Can negotiate in tough situations; gains trust and has a good sense of timing
• PrioritySetting : Spends time on what's important, eliminates roadblocks and createsfocus
• Bachelordegree in Human Services field strongly desired
• Abasic understanding of how to support those living with mental health,alcohol / drug addiction, post-traumatic injuries, physical disabilities, anddementia Defining Success : As a member of our team, your primaryresponsibilities are : Advocacy and Support : o Developone-to-one relationships with residents and families as needed for support o Whennecessary, refer residents to social, health, mental health, and communityagencies and ensure documentation is in the resident's chart regarding theresults of referrals o Upondischarge, coordinate family and community resources as needed to solvefinancial needs and promote emotional security o Possessan understanding of resident rights and serve as an educator to residents,families, and employees concerning resident rights o Utilizethe PETI Program and other community resources to ensure eligible residentsreceive glasses, dentures and other services o Participatein the theft / loss program as well as formal and informal grievance procedures o Completedischarge planning and transfers in accordance with discharge policy o CompleteSocial Services portion of the resident's MDS within required timeline o Completea social history of a resident within state required timeline o Documentrelevant interactions with residents and / or families in resident chart asrequired by state standards o Involvementin pharma and non-pharma interventions and behavior tracking o Makeplanned one-to-one visits with residents and document progress in chart o Assistin the development and implementation of relevant policies and procedures o Followthrough with PaSSRR recommendations Empowerment : o Assistresidents to find meaningful work and a sense of purpose in the community o Developthe social care component of the Care Plan for each resident. o Ensureresident and staff participation in their care plan o Collaboratewith Residents and staff to develop non-pharmalogical interventionsMediation : o Supportresidents and families in dealing with feelings about death or dying and otheremotional, mental, environmental or physical limitations; provide resourcesinside and outside of the community; working knowledge of advanced directivesand palliative care o Collaboratewith nursing to ensure the proper care of residents o Actas a liaison with social, health and community agencies o Investigateall reports of potential abuse and neglect Safety : o Befamiliar with disaster planning policies and procedure HIPAA : o Comply with HIPAA and Confidentiality policy atall times ? Occurrences : o Promptly reports any occurrences or potentialabuse immediately General o Approachall encounters with residents, guests, and employees in a friendly,service-oriented manner o Maintainregular attendance as required o Maintainhigh standards of personal appearance and grooming, which include wearing theproper uniform and nametag when working o Complyat all times with the standards, policies, and regulations to encourageproductive, safe, and efficient community operations o Attendin-service education, care conferences, and meetings as required o Otherduties as assigned Pay Range : $20.00-$25.00 / hr.

Salary : $20 - $25