What are the responsibilities and job description for the Front Desk - Part Time position at Westlake Master Association?
Job Overview
We are seeking a dedicated and personable Front Desk Agent to join our team. This role is essential in providing exceptional customer service and ensuring a welcoming environment for our guests. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for visitors, the Front Desk Agent will play a key role in enhancing the overall guest experience.
Duties
- Greet and welcome Residents upon arrival, ensuring a positive first impression.
- Manage and processes trip and event reservations efficiently, including handling payments and tickets.
- Answer phone calls promptly, providing information and assistance as needed.
- Respond to inquiries and resolve any issues or concerns in a calm and professional manner.
- Maintain accurate information of events using office management software.
- Perform clerical duties such as filing, data entry, and managing correspondence as needed.
- Collaborate with other departments to ensure requests made at the front desk are addressed promptly.
- Uphold cleanliness and organization at the front desk area to create a welcoming atmosphere.
Qualifications
- Proven experience in customer service or front desk operations is preferred.
- Strong time management skills with the ability to prioritize tasks effectively.
- Proficiency in clerical and administrative duties, including familiarity with office equipment and phone systems.
- Excellent interpersonal skills with a friendly and approachable demeanor.
- Ability to work independently as well as part of a team.
- Attention to detail with daily tasks.
- Part time position - Tue , Wed , Thu 9a-4:30p and Fri-Sat 9a-4:30p
If you are passionate about providing outstanding service and thrive in a dynamic environment, like interacting with people, we encourage you to apply for this exciting opportunity as a Front Desk Agent!
Job Type: Part-time
Pay: $15.25 per hour
Expected hours: 20 – 30 per week
Benefits:
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $15