What are the responsibilities and job description for the Dental Receptionist position at Westland Dental Group?
We are seeking a Bilingual Front Desk Receptionist/Patient Coordinator to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. The ideal candidate will have experience as a dental receptionist and be familiar with dental office procedures and systems.
Responsibilities:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify patient information, collect necessary forms, and update electronic medical records
- Handle insurance verification, billing, and payment processing
- Maintain cleanliness and organization of the front desk area
- Adhere to HIPAA regulations to maintain patient confidentiality
- Assist with other administrative tasks as needed
Requirements:
- Proven experience as a front desk receptionist in a dental office setting
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer software programs such as Microsoft Office Suite
English and Spanish required!!!
We offer competitive pay based on experience.
APPLY NOW!!!
Job Type: Full-time
Pay: From $18.00 per hour
Schedule:
- No weekends
Work Location: In person
Salary : $18
