Established in 1977, Westland Real Estate Group is a privately owned Property Management company that manages and owns their own Real Estate portfolio responsibly. Our real estate portfolio consists of both Commercial and Residential with Residential having over 30,000 units spread out through Southern CA, Las Vegas, NV, Fort Worth and San Antonio, TX.
Westland is headquartered in Long Beach, CA and believes in continually growing and expanding the Westland family while providing high-quality service and making a positive impact on each community we serve. Our company values are Family, Opportunity, Commitment and Results. Come and join the Westland team where growth is key!
The Community Manager
oversees the daily operations of the community including, but not limited to, managing financial matters, handling resident relations, coordinating maintenance work, enforcing leases, and preparing performance reports. They manage the activities of the entire on-site staff and coordinate available resources to effectively and successfully accomplish financial and operational objectives as set forth by Westland Real Estate Group’s vision.
Minimum Qualifications :
- High school diploma / GED
- 2 - 5 years experience as a Property Manager or similar role
- Working knowledge of property regulations
- Ability to understand financial and operational goals and implement processes to achieve goals
- Professional appearance and attitude
- Customer Service oriented
- Detail oriented
- Ability to lead and motivate others
- Exceptional organizational skills
- Basic Marketing knowledge
- Ability to learn technology (system and programs) quickly
- Flexible
- Resourceful
Responsibilities : Property Management-
Manage all aspects of assigned communityMaintain accurate records of all community transactionsMaintain awareness of industry laws, standards and regulationsInspect community on a regular basisReport all liability and community incidentsEnsure property has appropriate securitySubmit required reports as appropriateAttend management meetingsSpecial projects and other duties as assignedLeasing-
Oversee leasing activities to achieve occupancy standardsResident Relations-
Encourage positive resident relationsEnforce property policies and proceduresGenerate necessary legal action, documents and process in accordance with State Law and Westland Real Estate Group’s guidelinesMaintenance-
Oversee maintenance and repairsAssure there are adequate market ready apartmentsFinance and Budgetary-
Accomplish financial goals and report performance periodicallyCollect receivable accounts and handle operating expenses to meet budgetDevelop and manage annual budgetsHuman Resources-
Oversee property personnel and manage their performanceBe aware of, implement and enforce company policies / proceduresJob Duties :
Set market rents, formulate annual budgets and income projections, schedule expenditures; analyze variances and initiate corrective action to meet budget and submit financial reportsAudit invoices to ensure accurate coding and confirm billed amounts match approved scope of work and submit in a timely manner according to business standards; control and manage all funds (including Petty Cash)Set team and individual performance goals; weekly, monthly and annual and conduct meetings to communicate goals and provide support to accomplish goalsSupervise and motivate team members to achieve operational goals; provide ongoing feedback as well as formal and informal performance evaluation, facilitate performance management for under performance up to and including terminations of employment if warrantedOversee team members; provide new orientation, instructions on procedures and guidelines and safety standardsOversee team members work to ensure quality and adherence to standardsManage team’s time keeping; review, correct and approve timesheetsEnsure teams awareness of industry laws, standards and regulations as well as market / industry conditions and trends via trade publications, professional organizations, etc.Ensure implementation and enforcement of company policies / proceduresDetermine monthly specials / concessions for the propertyDetermine rent adjustments and concessions, and negotiate incentive offers for renewalsOversee collection of rent in a timely manner according to business standardsOversee leasing activities to achieve occupancy standards; advertise available unit using a variety of media and promotional materials, plan events to generate foot traffic, ensure unit readiness and adequate Leasing Agent coverageOversee local market surveys and monitoring of competitorsOversee monthly lease renewal process; including generating reports, evaluating residents standing, assessing rental rates,Review all notices to vacate to determine the cause of the move-outsOversee generation of necessary legal action, documents and process in accordance with State Law and Westland Real Estate Group’s guidelinesOversee vendor / contractor work; communicate with vendors regarding work schedule, work quality and billing; maintain a collaborative relationshipPhysically walk and inspect community and check vacant apartments on a regular basisConduct inspections of units as appropriate (semi annual and annual); inspect with residents as required to assess apartment conditionsEncourage positive resident relations; plan and conduct resident appreciation activitiesEnforces residential policies and procedures by identifying violations and addressing violatorsOversee maintenance and repairs including managing inventory and aging of work orders to maintain alignment with business standardsAssure quality and quantity of market ready apartmentsUpdate vacancy status on a daily basis on Availability Board and in core system (Yardi); coordinate with maintenance and make-ready staff to ensure timely condition of apartments after move-outMeet with Maintenance Supervisor daily to discuss schedules and maintenance activities and Mobile Maintenance usage and accuracy trendsReport all liability and community incidents to Regional Managers and corporate office immediatelyEnsure that all workers’ compensation claims are reported and proper paperwork is completedSecure property by reporting security issues to Regional Manager, respond to emergenciesMaintain records and ensure submit non-financial and HR related required reports to leadership as appropriate (daily, weekly, monthly)Attend scheduled management meetingsSpecial projects and other duties as assignedBenefits :
Westland takes pride in its team members and proudly offers the following benefits :
Medical (dependent coverage options as well)Dental (dependent coverage options as well)Vision (dependent coverage options as well)Life Insurances (dependent coverage options as well)Short Term Disability InsuranceLong Term Disability Insurance401K with employer matching6 Sick Days a year10 Vacation Days a year to startPaid HolidaysRent Discounts and More!This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
All applicants being considered for employment must pass a background check, drug screening and any other applicable pre-employment screening.
Westland Real Estate Group is an equal opportunity employer.
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