Senior Director of Clinical Services

Westminster Communities of Florida, a nationally recognized not-for-profit faith based organization is searching for a Senior Director of Clinical Services. Founded in 1954, Westminster Communities of Florida is a national leader in senior living and dedicated to a Mission and ministry of service to older adults. We provide senior living communities offering an active lifestyle and excellent care to 7,000 residents throughout Florida. Our communities offer independent living, assisted living, nursing care, home care, pharmacy services, affordable housing for low-income seniors and more.

The Senior Director of Clinical Services position is responsible for the supervision of internal consultants for Nursing, Assisted Living, Memory Support, and other functions within the clinical department. Will visit each facility on a routine basis to assist and evaluate the daily operations as directed by the Vice President of Rehabilitation, Outpatient and Clinical Services. The position requires travel to each facility on a regular basis to assist and evaluate the daily operations. This position reports to the Vice President of Rehabilitation, Outpatient and Clinical Services, and works collaboratively with other members of the senior leadership team.  Specific functions of the position include but are not limited to:

Operations:

• Promotes/Communicates Legendary Service and acts as a Legendary Service role model.

• Supervises the staff which involves direct and indirect responsibilities for interviewing, selection, training, motivating, wage and salary administration, performance appraisal, managing policies and procedures to ensure achievement of the consultants’ goals – Nursing, Assisted Living, Memory Support.
• Responsible for clinical strategies for care, treatment, planning staffing models, cost control and meeting budget goals.

• Review existing programs, monitors QAPI program for effectiveness, and assist in implementation of new programs.
• Responsible for ensuring communities meet and exceed quality and operational metrics by implementing best practices, monitoring performance outcomes, and driving continuous improvement in clinical care and regulatory compliance.
• Become involved in special projects as directed by the COO.

• Responsible for direct and indirect programming care and services in memory support program.
• Support Governor’s Gold Seal and The Joint Commission accreditation.
• Responsible for ongoing education and support of community clinical teams.
• Assists communities to ensure that results of local, state, and federal surveys at all communities are rated at the highest level.

Training:

• Monitor the establishment and development of training and in-service programs for health services. Assist in teaching as needed.
• Assist in recruiting, selection and orientation of key clinical staff.
• Act as a resource to assist administrators (as needed) in problem identification and resolution of staff problems.
• Review staffing and labor budgets and make recommendations.

• Review salary guidelines and make recommendations.

Nursing Regulatory Agencies:

• Monitor Federal and State regulatory compliance including MDS and PPS.
• Support RN nurse with respect to MDS and PPS codes.
• Support and assist each community to ensure compliance with all current and new regulations pertaining to SNF and ALF regulations.
• Assist in the prevention and correction of deficiencies.

Essential Requirements:

Education and/or Experience:

• RN with BSN
• Current license in the state of Florida required
• Master's Degree in long term care, business or health related field preferred
• Current Florida Nursing Home Administrators license preferred
• Minimum of five years senior management experience, working in a health-related field, preferably in a multi-facility LTC organization
• Firsthand knowledge and experience with Florida Managed Care Quality Measures, point system, outcomes, and reimbursement