What are the responsibilities and job description for the Senior Administrative Assistant position at WESTMINSTER CANTERBURY RICHMOND?
The Senior Administrative Assistant provides high quality assistance and exceptional customer service to residents, visitors, and the assisted living team following all established protocols and procedures; maintain strict confidentiality of any resident documentation and protected information while providing overall administrative support to the Licensed Assisted Living Administrator (LALFA).
MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:
- Organize and oversee the administrative activities of the assisted living office and serve as the primary point of contact for the LALFA; provide administrative support to direct reports of the LALFA as needed
- Prepare, compile and distribute all required reports, correspondence, calendars, newsletters and minutes to provide accurate information and materials for effective department and committee meeting communications
- Greet and assist all visitors to the resident services office and provide exceptional customer service, including telephone communication
- Coordinate assisted living apartment refurbishment requests to ensure timely renovation of units
- Organize and maintain all related resident services materials enabling other department professionals to locate such items as needed to ensure a high level of customer service is provided at all times
- Order department supplies, ensure inventory is maintained in an efficient manner and process payment requests and supply requisition forms for signature
- Provide administrative support including coordination, pickup and delivery of department mail
- Present and communicate at all times in a professional and effective manner, modeling desired behaviors expected by employees of the organization
- Additional duties as assigned
EQUIPMENT:
- General office equipment
- Computers, including Microsoft Office
