What are the responsibilities and job description for the Residential Program Manager position at Westminster Rescue Mission?
Residential Program Manager
Benefits
- Retirement Contribution: 2% employer contribution regardless of employee investment (eligible within 30 days) Merrill Lynch Simple IRA - eligible immediately
- Holidays: 9 per year - eligible immediately
- PTO: 15 days per year for all full-time employees (30 hours or more) with a carryover allowance of up to 5 days per year.
- Paid Sick & Safe Leave: 8 days per year for all full-time employees eligible immediately with a carryover allowance of up to 8 days per year.
- Health, Vision, Dental Insurance
Organization Overview: Established in 1968, the Westminster Rescue Mission is a community that provides clinical, physical, and spiritual resources to heal the addicted and feed the hungry. We take a holistic approach with Christ as the foundation of our work.
Position Summary: The Residential Program Manager will oversee the day-to-day operations of the residential programs, ensuring a supportive and effective environment for residents. This role will focus on staff supervision, program implementation, and outcomes reporting. The position requires clinical credentials (LG-level or CACs) and strong organizational skills.
Key Responsibilities:
Program Implementation and Oversight:
- Manage the daily operations of residential programs, including scheduling and staff coordination.
- Oversee the development and implementation of clinical and program policy to meet residential program needs.
- Conduct intake and assessment processes for client referrals for behavioral health services.
- Monitor and report on key indicators and outcomes for residential programming.
- Ensure compliance with organizational policies, regulatory standards, and ethical guidelines.
Staff Supervision and Development:
- Supervise residential program staff and provide guidance on resident care and program operations.
- Conduct and oversee professional development and training for program staff to increase knowledge and adherence to evidence-based practices.
- Address escalated concerns or incidents involving residents or staff.
- Oversee hiring, performance evaluations, and staff development in collaboration with leadership.
Client Support and Documentation:
- Coordinate with clinical leadership to ensure alignment with overall program goals.
- Ensure quality documentation of services and maintain accurate client records.
- Provide crisis support to clients and staff as needed.
- Maintain regular communication with Recovery Team and other clinical staff regarding client care and program outcomes.
- Maintains a patient case load
· Position requires on-call coverage
Community and Collaboration:
- Collaborate with external partners to enhance program offerings and outcomes.
- Represent the residential programs positively in internal and external meetings.
Qualifications:
- Master’s degree in a clinical field (e.g., Social Work, Counseling) or equivalent.
- Licensed as an LGPC, LMSW, or CAC (or higher-level credential).
- Minimum of 3 years of experience in residential or similar programs.
- Familiarity with CARF behavioral health standards and program compliance.
- Strong organizational, leadership, and communication skills.
- Ability to work collaboratively within a multidisciplinary team.
- Commitment to the mission and values of the organization.
Physical Requirements
- Ability to perform tasks involving standing, sitting, bending, and lifting up to 25 pounds.
Equal Opportunity Employer Statement:
Equal Opportunity Employer: Westminster Rescue Mission (WRM) will not discriminate against any employee or applicant for employment because of age, disability, race, color, religion, sex, or national origin. WRM will take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, or national origin.
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
Salary : $60,000
