What are the responsibilities and job description for the Room Attendant position at Westmont Group?
The Hotel Room Housekeeper will clean, restock, and maintain hotel rooms as assigned.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
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Duties/Responsibilities:
- Receives a list of assigned rooms from the manager and prioritizes rooms requesting early cleaning.
- Check the inventory of the cleaning cart and add any necessary supplies.
- Knocks and announces self before entering the room; return at a later time if rooms are occupied.
- Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
- Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
- Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policies.
- Wipes surfaces in the room and cleans mirrors.
- Vacuums floors and removes trash.
- Check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to the provided hotel checklist and policy.
- Ensures the room meets hotel standards with a final walkaround.
- Notifies supervisor of room availability and reports any suspicious activity to security.
- Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in the laundry room as needed.
- Notifies the maintenance department of needed maintenance or repairs.
- Takes found items to designated lost and found area if the guest has checked out.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Detail-oriented and thorough.
- Ability to remain discreet and respect the privacy of guests.
- Ability to perform consistent work to the highest of standards.
- Ability to interact with guests in a pleasant, friendly way.
Education and Experience:
- Sufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needs.
- Ability to read, write, speak, understand, and communicate in basic English preferred.
Physical Requirements:
- Prolonged periods of standing and walking and frequently pulling, pushing, and bending.
- Must be able to lift to 15 pounds at times.
- Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.
EOE/AA/M/F/Vet Disabilities
