What are the responsibilities and job description for the Hotline Crisis Worker position at Westmoreland Community Action?
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description Our mental health team is seeking a full-time Crisis Worker to provide telephone crisis intervention to distressed Westmoreland County residents. As a Crisis Worker, you will use informed counseling skills to : Provide crisis intervention services including psycho-educational coaching, resource information, and referrals and after care to individuals exhibiting acute behavioral problems, disturbed thoughts, mood and / or social conflicts, Maintain 24 / 7 call center presence through three different shifts, and Fill-in for Mobile Crisis Team as needed, travelling using agency vehicle to respond to acute and emergency calls where such cases warrant.Westmoreland Community Action (WCA) is a non-profit organization that works to connect individuals and families to opportunities and resources throughout the community to improve their quality of life and help to reduce poverty in the community. This is accomplished through housing, counseling, support, education, intervention, collaborations, partnerships, information, referrals, and networking.The Crisis Hotline is available 24 / 7 to provide assistance for individuals in crisis or for individuals seeking assistance for another person in crisis. Calls are answered by a trained crisis worker who will identify the crisis and assist with support, offer resources about community services, and treatment providers. The Mobile Crisis Team is an expansion of the Crisis Hotline and assists persons seeking mental health support or services. The Mobile Crisis Team provides face-to-face intervention, assisting those in crisis during a variety of situations, addressing such issues as suicidal and homicidal ideation, concern for friend or family members, and behavioral health concerns.Qualifications : Bachelor's degree in sociology or related field OR High school diploma and twelve semesters in sociology or related field, of which one year must be mental health direct care experience OR Six years experience providing mental health crisis intervention services. Direct experience in crisis intervention with the ability to assess and respond to crisis situation and knowledge of counseling skills. Proficiency with computer software preferred. Ability and willingness to work various shifts. Must be able to obtain child abuse, state police, fingerprint-based criminal background check, and sex offender registry clearances. Valid driver's licesne required and must carry $15,000 / $30,000 bodily liability car insurance. Provide a certificate of or be able to complete Recognizing and Reporting Child Abuse training.Benefits : 100% Employer paid dental, vision, life insurance, short-term disability, and long-term disability polices, ICHRA health plans - Using an allowance, choose the best plan for you, 16 paid holidays, 10 days of vacation in first year of employment, Sick time, 8% retirement match after 1 year and 1000 hours of service, Mileage reimbursement, Time and a half for holidays worked, Shift differential for evening and overnight shifts.Full-time annual income depending on experience : $52,624.00 to $57,595.20 ($25.30 - $27.69 per hour). Shift differential not included.Westmoreland Community Action (WCA) is committed to recruiting and retaining a diverse workforce that reflects our community and those that we seek to serve. If you, in good faith, believe that you are qualified to succeed in this position, we encourage you to apply. Please include a cover letter to tell us about your unique qualifications for the position. Our hiring manager will review your application and, if interested, will contact you regarding next steps.Full-Time / Part-Time Full-Time Shift Various Shifts $51,417.60 - $56,264.00 annually Exempt / Non-Exempt Non-Exempt LocationThis position is currently accepting applications.
Salary : $51,418 - $56,264
