What are the responsibilities and job description for the Front Desk position at Westover Dentistry?
Location:
Westover DentistryAre you the trailblazer Front Desk Coordinator we’ve been searching for? Do you have a passion for patient care, a commitment to teamwork, and the drive to make every visit a great experience? If so, Westover Dentistry wants YOU!
What We’re Looking For:
Experienced in dental front desk operations (insurance verification, scheduling, treatment coordination, and billing).
Reliable & Punctual – Attendance matters, and we need someone we can count on!
Team Player – You’re ready to jump in and support wherever needed to ensure success.
Detail-Oriented & Organized – You keep things running smoothly, ensuring patients feel valued and cared for.
Positive Attitude – A friendly, can-do personality that makes every patient feel welcome.
Primary Job Responsibilities:
- Completes daily insurance verifications for all scheduled patients
- Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
- Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
- Confirm all future appointments
- Assist patients with billing questions
- Submit Insurance Claims with proper attachments and narratives.
- Follow-up with unscheduled recare/treatment appointments.
Qualifications:
- 2-3 years experience preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
- Paid Vacation & Holidays
- 401k Program: with matching contributions
- Life Insurance and Disability Insurance
- Flexible Schedules
- A supportive and team-oriented environment
- Competitive pay and benefits
- Growth opportunities and career development
- The chance to be part of a high-energy, patient-focused practice
If you’re ready to take your career to the next level, we want to hear from you! Apply today and become part of the Westover Dentistry family!
FLSA Status:
Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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