What are the responsibilities and job description for the Operations Manager, Dental position at Westphalia Holdings?
Dental Office Manager – Private Group Practice
Sycamore, IL | Not Corporate. Just Caring.
Are you a seasoned dental leader with a passion for people, performance, and patient care? Our privately owned dental group is searching for a Dental Office Manager to lead our Sycamore team with heart, accountability, and operational excellence.
We’re not a corporate DSO—we’re a tight-knit, doctor-owned group that believes in building something meaningful. We invest in advanced technology, supportive leadership, and great people. If you thrive in a fast-paced, high-performing environment and love helping patients and teams succeed, this could be your next big move.
Why You’ll Love This Role:
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100% Doctor-Owned – No outside investors. Just a group of dedicated clinicians and professionals doing dentistry the right way.
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Respected & Top-Rated – Our practices have thousands of 5-star reviews and are known for high-quality care and service.
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Supportive Team Culture – We live the Fish Philosophy: Play, Make Their Day, Be There, Choose Your Attitude.
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Autonomy & Collaboration – Work directly with local doctors and regional support to lead your team and grow your practice.
What You’ll Do:
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Oversee all daily operations and ensure a smooth, efficient, and patient-friendly experience.
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Lead, coach, and support a strong front office and clinical team.
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Drive production, schedule optimization, and financial performance.
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Manage AR, collections, insurance processing, and treatment coordination.
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Ensure compliance with OSHA, HIPAA, and company standards.
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Create a warm, positive culture rooted in trust, communication, and accountability.
Who We’re Looking For:
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3–5 years of experience in a Dental Office Manager or advanced front office leadership role.
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Stable work history with tenure at the same practice or group strongly preferred.
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Deep knowledge of dental insurance, billing, treatment coordination, and scheduling.
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Strong leadership, communication, and conflict resolution skills.
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Proficiency with dental software (Denticon experience is a plus).
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Someone who leads with integrity, empathy, and energy.
What We Offer:
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Health Insurance – HMO, PPO, HSA options.
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Dental & Vision Insurance – Through BCBSIL.
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Generous Paid Time Off – Includes Well Pay, Basic PTO, and Holidays.
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401(k) – With 3% annual safe harbor contribution after 90 days.
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A High-Tech, High-Touch Practice – Be part of a forward-thinking group where your leadership truly matters.