What are the responsibilities and job description for the Patient Care and Insurance Coordinator position at Westport Dental Office?
Seeking a detail-oriented and motivated professional for a full-time position in our dental office in Westport, CT. Our office is highly efficient, fast-paced and growing. We are looking for a team member that shares our passion for delivering an exceptional standard of professionalism and customer service.
Responsibilities:
- Optimizing the schedule on a daily basis to increase efficiency and production
- Verifying dental insurance, creating insurance breakdowns and accurately calculating patient copays
- Helping patients understand and maximize their dental insurance benefits
- Following-up with insurance companies on unpaid claims
- Entering insurance check payments into dental software system and posting payments into patient accounts
- Analyzing and explaining account ledgers to patients
- Sending statements and collecting unpaid balances
- Overseeing the appointment text reminder system
- Balancing all numbers at the end of the day and verifying that all insurance claims were submitted correctly
- Handling all aspects of customer service: checking patients in and out, collecting payment, scanning and entering patient paperwork details, answering calls, making appointments, appointment recall reminders, jumping in to help colleagues whenever needed, etc.
Requirements:
- Must have prior work experience in a dental office and with insurance verification
- Polished and professional oral and written communication skills
- Excellent math skills, punctual, quick thinking and highly detail-oriented
- Must be able to multitask, stay organized and problem-solve
-High School Diploma or GED
- This is not a remote position: applicants must be physically present and able to report to work daily in our office in Westport, Connecticut
Preferred:
-Prior experience with Eaglesoft dental software
Compensation:
- Commensurate with experience and negotiable
Office Hours:
Mon, Tue, Wed, Thu: 8:30am-5:30pm
Fri (occasional) 8:00am – 1:00pm
One Sat a month: 8:00am – 1:00pm (Only in the Spring, Fall and Winter)
Applying: Candidates are invited to send their resume and cover letter.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Are you available to work the hours mentioned in the job posting?
- Do you have a criminal background?
- Do you have a driver's license and your own car to get to and from work in Westport?
Education:
- High school or equivalent (Required)
Experience:
- Insurance verification: 1 year (Required)
- Eaglesoft: 1 year (Preferred)
- Dental office: 1 year (Required)
Work Location: In person
Salary : $25 - $30