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Admissions Coordinator

Westport Healthcare
Richmond, VA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

Westport Rehab is seeking a full time Admissions Coordinator to work alongside our Director of Admissions. If you have experience with admissions and think you would be a good fit for our team, we would love to meet with you!

Positions Summary :

The Admissions Coordinator supports the Admissions team in all the responsibilities of the Admissions Department.

Essential Duties and Responsibilities :

Meets budgetary census goals

Screens prospective residents to determine financial status at time of admission and categories by Medicare, Medicaid, Insurance, and Private Pay.

Educates the person inquiring about an admission to the Facility

Promptly talks with persons arriving at Facility to inquire about our services and discusses with callers the facility's function.

Asks pertinent questions of inquirer to establish appropriateness of level of care and to determine if prospective resident may have insurance coverage.

Tours prospective resident or guardians through the Facility

Describes available services and accommodations

Provides state survey results for Facility as requested

Portrays the quality of staff

Listens to future resident's needs and educate how we will meet those needs

Emphasizes areas other than resident's room that are available for the resident and the responsible party.

Gathers information of prospective resident and later of resident

Obtains general information about prospective resident by interviewing prospective resident or responsible party

Acquires financial information about the prospective resident

Establishes financial resources of prospective resident by obtaining a completed admission agreement

Inquiries about insurance coverage and verifies insurance benefits

Educates resident or guardian of Medicare coverage in nursing home center whenever appropriate

Answers inquiries about the medical assistance coverage in nursing home settings

Enrolls new admissions

Accurately completes, with the resident or guardian, the required admission enrollment packet of forms

Educates the resident and or guardian by explaining the content

Distributes the completed forms to appropriate departments

Maintains an accurate census and statistics

Updates all census forms daily by adding new admissions, subtracting discharges, maintaining a behold list, and indicating changes in room accommodations, insurance coverage, financial status code

Maintains excellent relationships with referral sources

Informs Administrator of new referral sources and appropriate changes in the pattern of referrals

Completes an inquiry form for all inquiries for follow up, statistics, and for providing important marketing information to the Administrator

Coordinates in-house transfers

Desired Competencies :

  • healthcare experience
  • sales and marketing experience
  • strong communicator and public speaker
  • multitasker, highly motivated team player

Admissions Coordinator Benefits :

  • Medical, Dental, and Vision
  • Competitive Salaries
  • 401(k)
  • Paid Time Off (PTO)
  • Employee recognition program and additional perks
  • Culture of employees creating an IMPACT!
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