Director of Operations

The Director of Operations is responsible for strategic planning for the Operations and Maintenance teams. This includes the direction and execution of all Manufacturing Operations for the North Little Rock facility. The position will assure overall quality and safety standards are met and products are manufactured in accordance with GMP, SQF, and all governmental standards and requirements. Assures compliance with all local, state, and federal food safety and safety regulations.

Job Duties:

• Provides strategic leadership and direction for fast moving, customer-focused product lines that enable the growth and profitability of WestRock Coffee,.
• Works as a member of a cross-functional team including Manufacturing, Maintenance, Engineering, Quality Assurance, Research and Development and Supply Chain professionals to set strategy, commercialize, and optimize new product and process opportunities.
• Develop processes that are documented and sustainable.
• Solves problems related to maintenance and operations to minimize costs and delays.
• Assures optimum utilization of equipment, raw materials and labor.
• Plans and directs production activities and establishes production priorities for products in keeping with effective operations and cost factors.
• Plans and directs maintenance activities to ensure equipment is maintained in a like-new manner.
• Develops and implements processes to establish and document methods and procedures designed to eliminate problems and improve quality.
• Assures compliance to quality, food safety and HACCP programs; assures conformity to all company, customer and government standards.
• Assures that all employees follow GMP (Good Manufacturing Practices) on a daily basis.
• Assures that employees and practices are in compliance with SQF standards
• Communicates with other key leaders to ensure proper material and product handling, maintenance, accounting and inventory control activities and procedures.
• Promotes a safe working environment in compliance with all Westrock Coffee and governmental safety standards and regulations.
• Ensures that managers and their supervisors are trained properly and have established developmental plans for all direct and indirect reports. Conducts annual performance assessments for direct reports.
• Builds High Performance teams by recruiting, training, and developing subordinates as well as setting expectations and goals that align with Westrock Coffee's Strategic Plan and Operations' strategy.
• Maintains disciplinary procedures in accordance with Westrock Coffee's policy.
• Conducts Root Cause Analysis and issues corrective actions to prevent the reoccurrence of issues affecting manufacturing performance
• Fosters Innovation and Continuous Improvement by leading and driving the continuous improvement activities within manufacturing and maintenance.
• Performs other duties as assigned.