What are the responsibilities and job description for the Lot Porter / Transporter position at Westrux International, Inc?
Description
Description:
- Pick-up customer trucks as directed by Service team and bring the truck back to the branch for service.
- Greet every customer with authenticity and warmth and demonstrate empathy. Remember that the time the truck is not in service is money lost for the customer.
- Deliver customer trucks quickly after service is complete. Answer customers’ questions about completed service if needed, and know the best resources for the customer for questions you cannot answer.
- Inspect trucks for grease spots, stains or debris that technicians may have left, and clean trucks as needed before returning them to the customer.
- Ensure that each unit has met or exceeded the Service Teams quality control checks and document the process.
- Inspect each truck for damage that may have occurred during the truck’s stay on Westrux’s property. Notify management immediately if damage is discovered.
- Conduct all work with the highest priority on safety of self and others. Demonstrate a thorough understanding of company policies as well as government regulations regarding safe operation of vehicles. Report accidents and near-misses to management immediately.
- Ensure the parking lot is free from hazards and debris and perform other miscellaneous duties assigned by the Service Manager.
Requirements:
- 1 year experience operating Class 8 trucks
- Valid Class A or B Commercial Driver License and ability to meet insurance requirements
- FANTASTIC customer service skills
- Strong organizational and time management skills; ability to read and interpret electronic and paper maps
- Ability to work independently, prioritize both independently and collaboratively, and use sound judgment in a changing environment
- Ability to maintain predictable and reliable attendance and work in a safe and alert manner
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