What are the responsibilities and job description for the Bank Teller position at Westside Community Federal Credit Union?
Job Summary
We are seeking a detail-oriented and customer-focused Bank Clerk to join our team. The ideal candidate will play a vital role in providing exceptional service to our clients while ensuring accurate cash management and financial transactions. This position requires strong mathematical skills, a commitment to customer satisfaction, and the ability to collaborate effectively with team members.
Duties
- Process customer transactions efficiently and accurately, including deposits, withdrawals, and transfers.
- Manage cash register operations, ensuring proper cash handling and adherence to bank policies.
- Provide outstanding customer service by addressing inquiries, resolving issues, and offering financial product recommendations.
- Utilize basic math skills for retail calculations and cash management tasks.
- Assist in fraud prevention detection by monitoring transactions for suspicious activity.
- Collaborate with team members to achieve sales goals through upselling bank products and services.
- Maintain accurate records of customer interactions using Customer Relationship Management (CRM) systems.
- Support branch operations by performing administrative tasks as needed.
Experience
- Previous experience in a retail or banking environment is preferred but not required.
- Strong cash management skills with a solid understanding of basic math principles.
- Excellent customer service skills with the ability to build rapport with clients.
- Familiarity with financial sales techniques and collaboration sales strategies is a plus.
- Ability to work effectively in a team-oriented environment while maintaining individual accountability.
Join us as we strive to provide exceptional banking experiences for our customers!
Job Type: Part-time
Pay: $17.50 - $18.50 per hour
Expected hours: No less than 16 per week
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $18 - $19