What are the responsibilities and job description for the Front Desk Receptionist position at Westside Family Acupuncture?
Friendly acupuncture office is seeking a reliable, self-motivated individual who has an upbeat personality, communicates well, and values customer satisfaction to join our team.
Candidate must be extremely personable yet professional, loves communicating by phone, computer proficient, and a fast learner. Multi-tasking with ease and organizational skills are extremely important. Other duties include greeting guests, scheduling appointments, entering patient information, collecting payments, and other general office duties. Knowledge of insurance procedures is helpful. Days will be Friday 12:30-5:30 (approximately), Saturday 8-4 (approximately) to start, as well as primary to cover open shifts. As the massage program builds, we will eventually add other days, afternoons, and/or evenings.
Summary
As a Front Desk Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and administrative support. Reporting to the Office Manager, your core responsibilities will include managing phone calls, scheduling appointments, and maintaining organized records. Your proficiency in computer skills and office management will ensure smooth daily operations. With premium skills in multi-line phone systems along with relevant experience in Google docs/sheets, Microsoft Office and calendar management, you will play a vital role in creating a welcoming environment and enhancing overall client satisfaction.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 5 – 20 per week
Benefits:
- Employee discount
Schedule:
- Evening shift
- Every weekend
Work Location: In person
Salary : $12 - $13