What are the responsibilities and job description for the Admin Assistant/Front Desk Coordinator position at WestStar Bank?
Summary
Highly motivated and organized professional with experience in administrative and clerical roles.
Essential Functions
- Greet clients, provide excellent customer service and proactive attention.
- Gatekeepers for the office.
- Allow access to authorized individuals, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic.
- Ensures correspondence and packages received are handled and routed as needed.
- Maintains supplies in reception area.
- Assists commercial team with uploading documents on nCino.
- Assist commercial team with client inquiries (histories, tax information, balances, etc.)
- Carries out responsibilities with professionalism and respect for others in accordance with the Bank’s policy as well as to ensure compliance with Federal, State and Banking Regulations to include wire and internal transfers.
- Parking Validation.
- Complete special projects and other tasks as requested.
Required Education, Experience, Skills
- Excellent client service skills.
- Professional appearance to represent the WestStar brand.
- Excellent written and verbal communication skills.
- Bilingual (English/Spanish) preferred.
- Strong computer skills to include Microsoft Office, Word, Excel and Adobe
- Willingness to learn and adapt to varied and added responsibilities.
- Maintain regular and punctual attendance.
- Strong attention to detail.
- Proven ability to communicate effectively with all levels of bank personnel.
Supervisory Responsibility
- N/A
Working Conditions/Physical Requirements
- Office setting
WestStar is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.
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