Loan Quality Assurance Specialist II

Summary

Perform a variety of duties to support the credit and loan operation; coordinate work within the department as well with other departments; interacting with and communicating information to credit management, commercial banking staff, accounting department and loan review; complying with operating policies and procedures established for loan operations.

Essential Functions

• Perform input of daily rates into PROFITSTARS-Financial Performance Suite (FPS) in an accurate and timely manner.
• Responsible for balancing the daily GL loan reconciliation.
• Responsible for identifying and clearing exceptions.
• Review of Synergy reports for legitimacy of items such as: full and partial payments, payoffs, adjustments, due dates, etc.
• Responsible for uploading and indexing of Daily Reconciliations and daily work to Synergy.
• Responsible for the reconciling and monthly reporting of the Reimbursable GL.
• Responsible for processing and uploading loan related invoices to Accounts Payable and as necessary.
• Responsible for processing daily partial and paid-out loan releases.
• Provide proactive support to lending and credit staff.
• Other duties as assigned.

Required Education, Experience, Skills

• Minimum of 2 years of banking experience; prior experience in loan account servicing preferred.
• Knowledge and experience with posting payments and advances.
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Must be detail oriented and able to work under pressure.
• Proficient computer skills (Microsoft programs, Adobe, and browser based applications).

Equipment Used

• Standard office equipment such as computers, phones and photocopiers.

Supervisory Responsibility

• N/A

Working Conditions/Physical Requirements

• Office setting.

WestStar is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.