What are the responsibilities and job description for the Collector/Open positions position at Westview Mediation Group?
Overview
We are seeking a detail-oriented and motivated Collector to join our team. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. The ideal candidate will possess strong communication skills, negotiation skills and experience working on Telephones.
Responsibilities
- Manage a portfolio of accounts to ensure timely collection of outstanding payments.
- Communicate effectively with clients via phone and email to resolve payment issues and negotiate payment plans.
- Utilize knowledge of debits and credits to accurately track account balances and payment histories.
- Maintain accurate records in financial software, documenting all interactions with clients regarding their accounts.
- Provide exceptional customer service by addressing client concerns promptly and professionally.
- Utilize phone etiquette skills to foster positive interactions with clients while collecting payments.
Requirements
- Proficiency in accounting software and financial software applications.
- Strong math skills with the ability to analyze financial data effectively.
- Experience in customer service or telemarketing is preferred.
- Knowledge of medical terminology and coding is a plus but not mandatory.
- Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Detail-oriented mindset with strong organizational skills to manage multiple accounts efficiently.
If you are passionate about money and you are a hard worker JOIN US ON OUR ROAD TO SUCCESS!
Job Type: Full-time
Pay: $15.50 - $21.50 per hour
Expected hours: 30 – 40 per week
People with a criminal record are encouraged to apply
Ability to Commute:
- Lockport, NY 14094 (Required)
Ability to Relocate:
- Lockport, NY 14094: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $22