What are the responsibilities and job description for the Porter position at Westwood Country Club?
Job Description
Job Description
POOL PORTER
JOB DESCRIPTION
Position Title : Porter
Reports to : Assistant Aquatics Director; other Management Team Members
Supervises : Not a supervisory position
Position Summary :
The Porter will clean and maintain the pool area, decks, bathhouses and Lake View Café as directed by the Assistant Aquatics Director and Other Management Team Members. He / she greets members and guests when entering the pool facilities. This is a seasonal, hourly non-exempt position. (The season is defined as : April / May / September -weekends and June / July / August-all week.)
Position Characteristics :
A successful Porter possesses a positive attitude, strong work ethic, and the ability to work well with team members and staff. He / she will be organized and efficient while providing quality cleaning service for Club members and guests. Must be courteous, friendly, positive and professional at all times.
E ssential Job Functions :
- including but not limited to
- Greet and check in all members and guests at the pool entrance with enthusiasm
- Be aware of your surroundings; pay attention to members, guests and staff coming and going
- Clean and maintain the pool area, decks, bathhouses and Lake View Café
- Empty trash cans as often as needed. Clean and disinfect all trash and towel cans and domes
- Make certain that all floor mats are in place in the bathhouses and Café
- Transport dirty towels to the laundry room-start to wash dirty towels, start drying towels that have finished washing, fold dry towels; take dry towels to bathhouse and restock towels
Additional Responsibilities and Job Requirements :
Preferred Education and / or Experience :
Successful experience working on a team. Past success as a self-sufficient and driven individual. And / or the aptitude to learn and different tasks. Requires the ability to read, write and execute basic math skills.
Appearance and Grooming :
All employees are required to follow the guidelines set forth by the associate handbook regarding proper workplace appearance. Employees must adhere to their department’s uniform requirements.
Language Skills :
Must be able to listen and follow directions; speak clearly and concisely to maintain proper, effective communication with staff, Club members and guests.
Reasoning Abilities :
Use discretion and exercise good judgment, and acknowledge all members, guests and staff checking-in or walking past. Cell phones are strictly prohibited while greeting and use of the tablets is for business purposes only. Understand and follow verbal and / or written instruction. Work quickly and accurately, both independently and as a part of a team.
Physical Demands :
This position routinely requires sitting, standing, walking, kneeling / squatting, bending / stooping, pushing / pulling, holding / lifting, twisting, reaching and climbing stairs. Have the ability to lift and / or move at least fifty (50) pounds consistently. Must be able to stand for long periods.
Work Environment :
The noise level in the workplace is usually moderate and is typical of a country club pool environment but cannot account for extraordinary circumstances. Depending on Club events, the noise level can become elevated at times. This position necessitates working indoors and in the outdoor elements; extreme heat to possible colder temperatures.
Core Values :
Possess a strong understanding of M.A.T.C.H.
MEMBERSHIP – Always comes first; this is why we are here
ATTITUDE – Positive thinking is paramount
TEAMWORK – Every member may be helped by every team member
CHALLENGE – Challenge yourself to go above and beyond every day
HONESTY – Always do the right thing, even if you think no one is looking
Limitations and Disclaimer :
The above job description is meant to describe the general nature and level of work expected to be performed for this role at Westwood Country Club. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for this position. All job requirements are subject to possible modifications and will be reasonably accommodated for individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of other employees. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instruction and perform other job-related duties when requested by their supervisor, in compliance with federal and state laws. Listed requirements are representative of the necessary skills and abilities to perform this job successfully. Employee must possess these essential abilities to perform the assigned position proficiently. Continued employment remains on an “at-will” basis.