What are the responsibilities and job description for the Social Services Discharge Liaison - Westwood position at Westwood Healthcare & Wellness Center?
QUALIFICATIONS
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High School Diploma or equivalent
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Social Service Designee Certification
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Degree in Social Work, Psychology, Sociology, Gerontology is preferred
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Excellent management skills
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Good interpersonal skills
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Adheres to professional appearance
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Excellent oral and written communication skills.
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Ability to interface with and maintain effective relationships in a team-oriented environment.
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Demonstrates good administrative and organizational abilities.
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Knowledge of social resources in the community as it pertains to discharge planning.
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Maintains certification and/or degree in related field.
CLINICAL/ADMINISTRATIVE
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Ensure the residents’ psychosocial and concrete needs are identified and met in accordance with federal, state and company requirements
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Assess the psychosocial, mental and emotional needs of residents
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Assist with discharge planning
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Implement and update Resident Care Plan and Social History
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Communicate needs and plan of care to resident, families, responsible parties and appropriate staff
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Implement and maintain an ongoing Quality Assurance Performance Improvement (QAPI) as required
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Meet with consultants as required
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Works with individual facilities to assist with the discharge planning needs of residents.
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Coordinates services through the Social Service Department to promote organization of the residents’ specific discharge plans.
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Assesses the individual needs and develops a discharge plan appropriate for the resident.
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Coordinates the residents’ transition to appropriate placement, with various providers and insurances plans.
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Communicates needs and the plan of care to residents, families, responsible parties and appropriate staff, as applicable.
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Develops relationships with local community resources that may provide assistance with discharge planning options.
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Participates in meetings, in-services, and training as required.
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Participates in resident care conferences and/or meetings to discuss discharge planning, resources, and process of return to the community.
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Attends training sessions as assigned by facility management and consultants.
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Complies with all company policies and procedures as well as local, State and Federal regulations
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CONSUMER SERVICE
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Presents professional image to consumers through dress, behavior and communication skills
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Adheres to company standards for resolving consumer concerns
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Promotes and observes resident rights per regulatory guidelines
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Maintains an organized office
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Organize and maintain a professional work setting
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Ensures that all consumer / resident rights are protected.
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Organize and maintain a professional work setting.
