What are the responsibilities and job description for the QA CAPA Manager position at Westwood Laboratories?
QA - CAPA Manager
Location: Azusa, California
Employer: Westwood Laboratories
About Us:
At Westwood Laboratories, we're not just growing — we're thriving. As a leading contract manufacturer of health and beauty, OTC, therapeutic drugs, medical devices, pet care, and personal care products, we've been setting the standard since 1948. With an FDA-licensed facility and a culture built on collaboration, innovation, and quality, we're proud to say that our people are truly the best part of working here. If you’re looking for a role where you’ll be surrounded by smart, supportive teammates and be part of something exciting, you’re in the right place.
About the Role:
We’re looking for an experienced CAPA Manager who’s passionate about quality, problem-solving, and continuous improvement. In this critical role, you'll lead the site’s investigation and Corrective Action/Preventive Action (CAPA) programs, ensuring we continue to exceed industry standards and regulatory expectations. You'll work closely with Quality, Manufacturing, R&D, and Regulatory teams to drive solutions, not just fix problems — all while helping shape our next chapter of growth.
What You’ll Do:
- Lead thorough investigations and CAPA processes for deviations, non-conformances, OOS results, complaints, and quality events.
- Act as the site expert on FDA investigation expectations, root cause analysis, and CAPA methodologies (5 Whys, Fishbone, Fault Tree Analysis, and more).
- Collaborate cross-functionally to deliver high-quality, scientifically justified investigations.
- Develop key metrics and trend reports to support management reviews and continuous improvement initiatives.
- Drive effectiveness checks, remediation strategies, and audit-readiness.
- Provide mentorship to investigation authors and deliver training to build organizational capability.
- Support regulatory inspections and internal/external audits by ensuring complete, compliant documentation.
- Champion a culture of proactive problem-solving and right-first-time execution.
What You Bring:
- Bachelor’s degree in Chemistry, Microbiology, Life Sciences, Engineering, or related field (advanced degree a plus).
- 5 years’ experience managing investigations and CAPA processes in a cGMP, FDA-regulated environment.
- Strong technical writing skills and deep understanding of FDA and cGMP requirements.
- Expertise in root cause analysis tools and investigation techniques.
- A passion for quality, detail, and teamwork.
- Familiarity with CAPA management tools (TrackWise, MasterControl, Veeva, or similar).
- Proficiency in Microsoft Office (especially Word and Excel).
Salary Range:
$85,000 - $110,000 per year (based on experience)
Why Westwood Laboratories?
- An exciting phase of growth and transformation — with the stability of a company founded over 75 years ago.
- A team environment where your voice matters and your work makes a real impact.
- Opportunities to grow, learn, and shape processes as we continue raising the bar.
- Great people who love what they do — and it shows every day.
If you’re ready to lead, inspire, and take your CAPA expertise to the next level, we can’t wait to meet you.
Apply today and come be part of something special.
Job Type: Full-time
Pay: $85,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Azusa, CA 91702 (Required)
Ability to Relocate:
- Azusa, CA 91702: Relocate before starting work (Preferred)
Work Location: In person
Salary : $85,000 - $110,000
