What are the responsibilities and job description for the Receptionist / Front Office position at Wet Paws Dog Grooming?
Job Overview
We are seeking a professional and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent phone etiquette, strong organizational skills, and a passion for providing exceptional customer support. This role requires a proactive individual who can manage multiple tasks efficiently while maintaining a welcoming atmosphere in our office.
Responsibilities
- Greet and assist clients and visitors in a courteous and professional manner.
- Manage incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Schedule appointments and manage calendars for staff members effectively.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Provide administrative support including filing, data entry, and managing office supplies.
- Assist with customer inquiries and provide information about services offered.
- Collaborate with team members to ensure smooth office operations.
- Utilize Google Suite for document management, communication, and scheduling tasks.
Requirements
- Proven experience as a receptionist or in a similar role is preferred.
- Strong organizational skills with the ability to multitask effectively.
- Excellent phone etiquette and customer service skills are essential.
- Familiarity with office management procedures and basic office equipment.
- Proficiency in Google Suite applications is highly desirable.
- Experience as a medical receptionist is a plus but not required.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- A positive attitude and willingness to assist others in a team-oriented environment.
Join our team as a Front Desk Receptionist where you can contribute to creating an inviting experience for our clients while developing your professional skills in a dynamic office setting!
Job Type: Full-time
Pay: $17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- Dog handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Appointment scheduling: 1 year (Preferred)
Ability to Commute:
- Trumbull, CT 06611 (Required)
Work Location: In person
Salary : $17