What are the responsibilities and job description for the Implementation Manager position at WEX?
A company is looking for a Manager, Implementation to oversee implementation aspects of various client benefit services.Key ResponsibilitiesOversee implementation processes for COBRA and other benefit services, ensuring compliance and effective communicationEvaluate staff performance and provide training and support to enhance team capabilitiesMonitor departmental workflows and customer satisfaction, making continuous improvements as necessaryRequired QualificationsPrior management or leadership experienceExperience in client and escalation managementKnowledge of Federal and State COBRA regulations and administrative processesUnderstanding of Section 125 regulations and proceduresBachelor's degree in a related field or equivalent management experience
