What are the responsibilities and job description for the Administrative Associate position at WFR?
Position Overview
At Waukon Feed Ranch, agriculture and family are the roots of our business. Our mission is to grow and develop our customers, employees, and community through providing products and services needed for a vibrant rural economy. The Administrative Associate contributes to our mission by facilitating our services for our customers and creating successful opportunities for the WFR.
Essential Job Responsibilities
- Provide excellent customer service and act in a polite, positive, and professional manner to all customers and staff
- Responsible to greet customers, assist with their needs, be the first line for answering the phone and answering questions as much as possible
- Scale trucks and agronomy equipment
- Ensure the front and scale are covered if absent
- Lead retail sales for all walk in traffic helping to complete their order and enter into the PO system and assisting in retrieving and loading out their purchase
- Inputting and loading out all feed orders, ordering feed inventory and setting pricing
- Assist in accounting related tasks and functions
- Maintain a close working relationship with mill/grain operations, grain merchant, and agronomy operations manager
- Operate the forklift as needed to unload product in the warehouse
- Fill small LP tanks for customers
- Work extended hours as assigned or needed to complete role.
Responsibilities are subject to change based on management discretion
Requirements:
Education and/or Experience
High School Diploma required. Associate’s degree (AA) or equivalent from a two-year college or technical school preferred. One year of related experience and/or training preferred.
Qualifications
- Detail oriented and organized
- Ability to problem solve and troubleshoot
- Great communication
- Collaboration with all team members and staff members
- Ethical
- Self-starter and driven
- Customer focused
- Ability to lift a minimum of 10 lbs.
- Ability to bend, reach, squat & kneel
- Ability to sit for extended periods of time
Work Environment
Schedule: Must work scheduled days and hours assigned by manager. Must work full time, a minimum of 40 hours per week. Schedule will be Monday-Friday 7:00 a.m. to 4:00 p.m. with extended hours as needed. Fall would require additional hours with occasional weekends needed during season.
Environment: Indoors and outdoors. Nosie level is usually quiet to moderate. Majority of time will be spent in an office environment.
Travel: Minimal. May have to travel occasionally for meetings, supplies, etc.
