What are the responsibilities and job description for the Air Logistics Controller AUS position at WFS?
Job Summary
The role of Controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the controller must maintain consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers and the customer through phone calls and updates in the customers proprietary computer system.
The successful controller will be a subject matter expert in the customers standard work manual and use this as a guide to drive required communications. Examples of communications would include notice of flight / linehaul delays, operational escalationsand consumable inventories.
Responsibilities
- Maintain Inbound and Outbound Trucks Activity Logs.
- Professionally handle Inbound calls and outbound calls.
- Monitor Inbound and Outbound flights, providing real-time updates to leadership.
- Adapt to constant changes in procedures.
- Create and send reports on time “in the loop”.
- Able to work under pressure and as part of a team.
- Knowledgeable of Amazon Logistics System.
- Be willing to work and be trained in all aspects of the operation.
- Detail Oriented, Flexible with ability to follow instructions in a fluid environment.
- Exceptional Communication Skills
- Complete additional tasks or assigned by management.
Minimum Requirements
Preferred Skills
Physical Requirements / Working Conditions
Perks & Benefits
