What are the responsibilities and job description for the Airline Agent Premium Club - Full Time - HNL position at WFS?
Job Summary
An Agent Premium Club performs duties and activities within First Class and Business Class lounges, during the entire shift. An Agent Premium Club will attend and cater to all passengers within the assigned work area. Offers efficient and professional customer service and resolves passenger problems as required.
Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Salary : $21.50 / hr
Responsibilities
Responsibilities may include, but are not limited to :
Preparation and set up of lounge area for opening and closing.
Directing passengers to airline representative if needed for further assistance.
Bartending (No Tips)
Stocking and replenishing supplies and newspapers, etc.
Maintaining coffee, snacks and beverages.
Preparing hot meals in oven, cold meals and cold cut trays, etc.
Maximum cleaning, i.e., cleaning tables, bar, and service areas, etc.
Washing and drying dishes and glasses.
Ability to deal with problems involving several concrete variables in standardized situations.
Minimum Requirements
Must be at least 21 years of age.
HS Diploma, GED or Equivalent.
Excellent interpersonal and communication skills required. Must have ability to work under pressure.
Ability to read, write, fluently speak and understand the English language.
Flexibility to work weekends (i.e., Friday, Saturday, and Sunday), holidays, rotating shifts, extended hours due to delays or shortage in manpower and days off.
Preferred Skills
Previous food handling experience.
Reports to work on a regular and timely basis.
Demonstrates qualities of leadership, initiative, and judgment.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Physical Requirements / Working Conditions
Ability to lift up to 70 lbs.
Perks & Benefits
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