What are the responsibilities and job description for the Demand & Workforce Planning Manager I position at WFS?
Job Summary
The workforce-planning professional monitors a station / sub-region workforce strategy and ensures employee staffing levels with the right skills at the right time are aligned for short- and mid-term needs. The workforce planner's job description touches all phases of workforce management within the organization, from forecasting to recruiting to training. In addition to tactical tasks such as job fulfillment, workforce planners provide tactical and strategic advice to company decision-makers.
Responsibilities
Assist the regions in translating strategic budgets into tactical and operational rostering and scheduling :
Ensure accurate schedules are maintained and SLA's of the airline customers are met through effective and efficient planning of staff and equipment resources following company guidelines and Law and legislation of the relevant country.
Ensure that resource requirements are efficient and economical to optimize productivity.
Ensure roster quality to adequately meet forecasted workload demand
Support strategic decisions by providing meaningful and accurate data analysis about demand and workforce needs
Assist in contributing to operational profitability through proper efficient planning of resources :
Work with individual GM's to embed new process
Determination and implementation of effective engagement standards
Roll out and embed new rosters as needed or requested on basis of Workload Profiles
Supporting Operational compliance and Financial reporting processes :
Review and monitor Plans vs Actual while tracking, managing and reporting out KPIs’
Amend and change reporting routines at local stations
Advise changes to local and or regional organizations
Ensure that adequately trained staff are scheduled in order to satisfy the requirements of the various airlines while meeting Safety and Security standards
Coordinate with Finance leadership on forecasted headcount changes
Budget and reforecasting activities
Analyze, advise and deliver data for annual budgets and seasonal forecast processes
Minimum Requirements
Bachelor's degree with 0-2 years of experience OR 4-6 years' experience in budgeting, business analysis, planning and rostering
Knowledge of change management and influential factors
Knowledge of CBA, Labor Laws & regulations
Knowledge of RMS solutions (like Inform, SP Expert, SITA or other) is an asset, but not mandatory
Preferred Skills
Strong Excel skills
Excellent analytical skills
Excellent oral, written and communication skills
Personable and professional demeanor
Ability multi-task and work independently as well as in different (local) teams
Must be able to work under high demand and pressure
Ability to work with tight deadlines
Physical Requirements / Working Conditions
Remain in a stationary position 50% of the time.
Occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
Walk short distances.
Reach above and / or below shoulder.
Handle / grasp documents or office equipment.
Sit and / or stand for short or extended periods of time.
Lift / carry / move objects, files and documents up to 10 pounds.
Work in an office environment using standard office equipment.
Talk, listen, and speak clearly on telephone.
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Perks & Benefits
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