What are the responsibilities and job description for the Office Agent position at WFS?
Job Summary
The work of AMPW Office Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts / distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s delivery schedules. Moves cargo up to 70lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Responsibilities
Ability to drive all cargo handling equipment.
Retrieve import / deliver export documents to and from aircraft.
Reports to work on a regular and timely basis.
Minimum Requirements
High School diploma or GED preferred
Must be at least 18 years of age if position requires driving cargo handling equipment.
Must have a valid driver’s license and Port Authority or Airport Authority (if applicable) permit to use ramp side service road
This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.
Preferred Skills
Ability to learn PC skills and apply knowledge.
Ability to read, write, fluently speak and understand the English language.
Ability to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off
Physical Requirements / Working Conditions
Ability to lift up to 70 lbs.
Ability to handle the stress of a fast-paced eight-hour shift.
Perks & Benefits
Want your pay in advance? Access up to 50% of earned wages when you need it through myWisely app or the Daily pay app!
Are you a top performer who thrives on recognition? On the spot recognition offered through Awardco!
Need health insurance? Health Benefits with multiple options for fulltime employees!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees
Want to invest in your future? 401k program offered
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
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