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Operational Support Coordinator

WFS
Queens, NY Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/15/2025

Job Summary

The Operation Support Coordinator reports directly to the Operation Support Lead and performs Import / Export cargo related duties including but not limited to the following :

Warehouse functions include; export cargo build-up, import / export cargo tracing, forklift operation, monitoring the utilization of dock offload / loading, warehouse cargo inventory assessment.

Office functions include; Prepare import / export flight documentation, accepts / distributes cargo in accordance with applicable air carrier and Department of Transportation regulations, establish and maintain customer relations in order to resolve customer issues.

Ramp functions include; ensuring the compliance of all ramp safety regulations, perform loading / un-loading of aircraft, perform visual FOD check and check of aircraft condition before and after loading, operating ramp equipment, coordinating / transporting of cargo between terminals and aircraft. Proactively monitor the work and effectiveness of staff for performance purposes.

Responsibilities

  • Address and adapt to on job situations that require immediate resolution and implement process.
  • Perform routine reports and correspondence on assignment provided. Improvement analysis reports to complete project assignments given by OST Lead / Manager.
  • Enforce company's Standard Operating Procedures and policies
  • Assure proper compliance with local and international laws and regulations
  • Follow Dangerous Goods Requirements and Regulation
  • Coordinate and communicate associated project assignment to achieve target tasks
  • Perform hands on training to improve efficiency / effectiveness for all import / export cargo functions
  • Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Minimum Requirements

  • HS Diploma, GED or Equivalent.
  • Must be at least 18 years of age if position requires driving cargo handling equipment
  • Minimum typing speed of 30 WMP and ability to learn PC skills and apply knowledge.
  • Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.
  • Preferred Skills

  • Ability to read, write, fluently speak and understand the English language.
  • Physical Requirements / Working Conditions

  • Ability to lift up to 70 lbs.
  • Perks & Benefits

  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered with company match!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!
  • Salary : $22

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