What are the responsibilities and job description for the Ramp Services Manager-on-Duty position at WFS?
Job Summary
The work of Manager-on-Duty Ramp Services includes directing supervisory personnel within assigned functional areas which may include ramp services; overseeing and advising on staffing requirements; monitor discipline / corrective action by subordinates; ensuring customer satisfaction by daily feedback; acting as liaison between first level supervisor and upper management.
Responsibilities
- Ability to read, analyze, and interpret WFS Employee Handbook, WFS Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups or managers, clients, and customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Minimum Requirements
Preferred Skills
Physical Requirements / Working Conditions
Perks & Benefits