What are the responsibilities and job description for the Key Account Manager, NAM position at WGSN?
The role
We are looking to hire an Key Account Manager to join our Sales team in New York or LA.
Salary range - $73,000 - $79,466
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
Role Overview
We have an exciting opportunity for a highly motivated Key Account Manager to join our dynamic, high-performing Sales Account Management team in New York or LA.
In this role, you will embed yourself into the customer teams and act as a resource to help them grow their business. As these are existing accounts, the aim is to get our customers to renew their accounts and grow across our different product offerings.
The Key Account Manager is responsible for managing a book of growth and strategic accounts and finding consultancy and account development opportunities amongst key clients in EMEA.
This role is responsible for dealing with contract renewals, identifying business opportunities, building key prospect relationships, negotiating and closing business deals and maintaining extensive knowledge of current market conditions. The Key Account Manager will use a consultative sales style to create, implement and manage a strategy to help achieve our ambitious sales goals.
The team
We have a high performing sales team who are diverse and based all over the US. The team has worked incredibly hard over the past year to achieve outstanding results. You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role and grow.
Key Accountabilities
Skills, Experience & Qualifications Required
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Inclusive workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
We are looking to hire an Key Account Manager to join our Sales team in New York or LA.
Salary range - $73,000 - $79,466
Working at WGSN
Together, we create tomorrow
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
Role Overview
We have an exciting opportunity for a highly motivated Key Account Manager to join our dynamic, high-performing Sales Account Management team in New York or LA.
In this role, you will embed yourself into the customer teams and act as a resource to help them grow their business. As these are existing accounts, the aim is to get our customers to renew their accounts and grow across our different product offerings.
The Key Account Manager is responsible for managing a book of growth and strategic accounts and finding consultancy and account development opportunities amongst key clients in EMEA.
This role is responsible for dealing with contract renewals, identifying business opportunities, building key prospect relationships, negotiating and closing business deals and maintaining extensive knowledge of current market conditions. The Key Account Manager will use a consultative sales style to create, implement and manage a strategy to help achieve our ambitious sales goals.
The team
We have a high performing sales team who are diverse and based all over the US. The team has worked incredibly hard over the past year to achieve outstanding results. You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role and grow.
Key Accountabilities
- Manage annual contract renewals, identify business opportunities, build key prospect relationships, negotiate and close business deals and maintain extensive knowledge of current market conditions
- Identify and close new opportunities from an assigned book of accounts - drive all aspects and stages of the sale including; qualifying the viability of potential sales, delivering winning presentations, contract negotiations, legal and procurement discussions and managing the sales process through to its close
- Meet/exceed monthly KPI quotas on a consistent basis
- Manage a high volume book of accounts to ensure the customer is delighted with the WGSN service (and successfully executing the renewal of the client contracts); maintain renewal rates
- Deliver presentations and assist in telling our story and pitching the WGSN value as it relates to each prospect in all industry markets including; Fashion, Beauty, Food & Drink, Interiors, Consumer Tech
Skills, Experience & Qualifications Required
- A strong sales and account management background
- Experience within a KPI / target driven environment
- Experience developing relationships with executives within Fortune 500 organizations in an Outside Sales B2B capacity in the US market and renewing a book of business
- A demonstrable track record of sales success (preferably selling subscription based-products)
- Understanding of how to communicate a service offering through proposals, presentations, phone calls and case study development - excellent presentation and negotiation skills are a must
- Salesforce based CRM experience a plus
- Ability to manage Salesforce databases, opportunity pipeline and lead cultivation, including a holistic overview of all outstanding communications and prospect relationships
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
- Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave
- 401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees
- Medical, Dental and Vision plans through Aetna
- Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost
- Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Aetna medical plan
WGSN is the global authority on consumer trend forecasting.
We help brands around the world create the right products at the right time for tomorrow’s consumer.
Our values
We Are Everywhere
The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
We Are Future Focused
We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
We Are Rigorous
We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
Our culture
An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with.
Inclusive workforce
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
Salary : $73,000 - $79,466
