What are the responsibilities and job description for the Hotel Front Desk Clerk position at Whaler inn & suites?
The whaler inn & suites is a large scale hotelin New Bedford, MA. We are professional, agile and engaging.
Our front desk agents are on the first line of customer service for our business, so it is important to us that we hire extremely reliable individuals who are able to deal with any issues gracefully and with a positive attitude. We're looking for an individual who is comfortable working in a fast-paced environment, capable of handling multiple tasks at once and adept at dealing with people from all walks of life.
Responsibilities:
- Answer the phone and greet customers.
- Answer customer questions.
- Take customer orders.
- Handle customer complaints.
- Handle customer payment issues.
- Stays busy with cleaning tasks
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Evening shift
- Overnight shift
Work Location: In person
Salary : $15 - $17