What are the responsibilities and job description for the General Sales Manager position at Whaling City Ford?

Job Description

Job description

Whaling City Auto Group is growing… AGAIN! We’re looking for a General Sales Manager to operate our Ford location.

Responsibilities

Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams
Lead all showroom activities and maintain an experienced level of product knowledge
Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement
Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales
Conduct daily and weekly sales training meetings for Sales and Product Specialists
Mentor new and experienced sales reps on standard methodologies for improving

Performance

Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system

Establish delivery procedures and monitor performance and execution

Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment

Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis

Qualifications

Minimum five years of General Manager experience with responsibility for the entire variable operation of a successful dealership

Must have either General Motors or Chrysler / Jeep / Dodge / Ram dealership experience

Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits

Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media

Extensive background in leading a BDC department

Extensive experience in Used Vehicle merchandising and marketing

Expertise in supervising the everyday efforts of sales managers and F&I and improving F / I income through mentorship and training

Job Type : Full-time

Pay : Negotiable

Benefits : 401(k)

Dental insurance

Disability insurance

Employee discount

Health insurance

Health savings account

Opportunities for advancement

Professional development assistance

Referral program

Vision insurance

Experience level :

Automotive General Manager : 5 years (Required)

Automotive Management : 10 years (Required)

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