What are the responsibilities and job description for the Front of House Team Member position at Wharf Casual Seafood?
Benefits for Eligible Employees Include:
- Blue Cross Blue Shield Health Insurance
- Discounted Meals
- Paid Training
- Flexible Schedule
- Growth Potential
At all times, Front of House Team Members are expected to be attentive to our Guests' needs, making them feel welcome, comfortable, important and relaxed. The right person will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers.
We’re looking for candidates who are:
We’re looking for candidates who are:
- Punctual.
- Team players.
- Experienced working in a customer-facing role.
- Passionate about hospitality, food, and helping people have a great dining experience.
- Able to easily converse with guests.
- Able to multitask without getting flustered.
- Able to respond well under pressure.
- Able to respond to change quickly.
- Comfortable memorizing orders and menus.
- Patient with guests.
- Able to do basic, fast math.
- Able to handle some manual labor.
- Willing and able to work nights and weekends.
- Willing and able to be on their feet for 6 hours.
Server job duties include:
1. Make guests feel welcome and accommodated.
1. Make guests feel welcome and accommodated.
2. Take orders from guests and input them into the point of sale.
3. Make menu recommendations to guests.
4. List ingredients or common allergens for guests from memory.
5. Sell menu specials or limited time offers.
6. Run food and drink orders for their tables and for other staff members.
7. Get guests a refill (or a second drink).
8. ID guests wanting an alcoholic beverage.
9. Complete guest transactions.
10. Keep track of credit card receipts and cash payment.
11. Encourage sign-ups to the restaurant’s loyalty/rewards program.
12. Bus tables.
13. Restock server stations with napkins, cutlery, condiments, and small plates.
14. Keep the soda station stocked with cups.
15. Refill ice at the soda station.
16. Do light prep work to assist the line cooks (e.g., refill ramekins with salad dressing, cut vegetables for garnishes).
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