Accounts Receivable Specialist

Are you a 2X'er?! That’s what we call you people that get satisfaction out of naturally and happily achieving more things than most. This is the foundation of our culture and it’s how we build teams and allow our employees to create better advancement opportunities for themselves. If you are this person, we want you to join a group of other "go getters" and experience a career, that starts with a job, where you are evaluated and rewarded!

Objective/Purpose

The accounts receivable specialist is responsible for the accurate and timely recording of customer payments and resolution of discrepancies. The position will also respond to customer emails and queries regarding account activity. This role will collaborate with customers, the sales department, and other teams to identify and resolve issues for past due invoices, skipped invoices, and short paid invoices for assigned customer accounts. The ideal candidate will have previous collections and accounts receivable experience and have deomostrated the ability to deliver results independently in a dynamic, fast-paced environment.

Role and Responsibilities

· Works with customers regarding timely payment to minimize past due receivables.

· Monitor customer accounts for late or outstanding payments.

· Determines next steps in the collection process when faced with a difficult situation, including but not limited to internal escalation

· Collaborates with customers, the sales department, and other teams to identify and resolve issues preventing payment.

· Reconciling customer accounts.

· Assist in the resolution of short payments due to discounts taken, credits, or other miscellaneous issues.

· Monitor email inbox and provide responses to cutomer billing and payment inquiries.

· Timely and accurate posting of accounts receivable payments across various payment types including credit cards, ACH, and checks.

· Additional tasks and duties assigned by the Credit Manager on an ad hoc basis.

Qualifications and Education Requirements

· High school diploma or equivalent required

· Associate’s or Bachelor’s degree a plus

· Proficient in MS Office

· Experience with bookkeeping software or database

Preferred Skills

The skills and abilities listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

· Excellent communication (oral and written), research, problem-solving and time management skills

· Strong math, typing and computer skills

· High level of accuracy, efficiency, and accountability

· Ability to perform administrative and clerical tasks, such as data entry, sending bill reminders, and filing paperwork

· Ability to work independently

· Ability to anticipate work needs and interact professionally with customers

· Excellent organizational skills and attention to detail

Measurables

· Timely processing of payments

· Volume of weekly transactions entry

· Accuracy in data entry

· Responsiveness to customer communications

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person

Salary : $45,000 - $50,000