Area Manager

AREA MANAGER
Description
The Area Manager is responsible for leading and directing a BurgerWorks Whataburger Restaurants Operations Zone toward achieving the overall strategic objectives of the Company and his/her specific Zone. The Area Manager also is responsible for developing the people in his/her Zone to protect and maintain the Company’s core values across the System. The pay range is from 90k to 100k salary per year. This position is eligible to enroll in insurance offered by the company and becomes eligible to enroll in our 401k plan after one year of employment.

Duties:
• Demonstrate and ensure operational excellence through the training, coaching, discipline, and encouragement of Operating Partners and Restaurant Teams.
• Contributes to the planning and participates fully in business meetings as required.
• Effectively evaluates the conflict resolution skills of Operating Partners and Restaurant Teams and encourages communication.
• Partners with Human Resources in any investigations that arise in the Area and works with HR to finalize and make decisions on any action to be taken.
• Supervises at least two or more Restaurants and makes decisions, with Human Resources (HR) consultation, concerning the hiring, promoting, disciplining, and discharging of Operating Partners and Restaurant Teams.
• Serves as a resource for Manager and Operating Partner candidates (with Human Resources support).
• Ensures that restaurants within Zones are compliant with all Governmental and Brand inspections and expectations.
• Ensures that Whataburger standards are upheld.
• Works with Leadership on new restaurant site selections and new restaurant budget planning.
• Monitors financial budgets and tracks financial performance. Works with Operating Partners and Restaurant Teams on any operational opportunities identified.
• Works with Operating Partners to implement marketing strategies for increase sales brand awareness within the Zone.
• Oversee Facilities and Equipment in Zone which includes, but is not limited to, vendor management (completion of routine maintenance & coordinating repairs), ensuring everything is safe, in good working order, and functioning efficiently.
• Assume additional responsibilities as assigned.

To continue the path for career success at BurgerWorks, the Area Manager may participate in a skills development program to achieve certifications associated with the position.
Required Qualifications

Knowledge: (Level of knowledge required to perform the job effectively.)

• Proficiency in restaurant operating, back of house, and point of sale systems.
• Strong general knowledge of the organization and its functions.
• Strong general knowledge of working practices, procedures, and techniques.
• Intermediate to advanced understanding of budgetary concepts and procedures.
• Advanced understanding of decision making process, logical sequence of activities, interdependence between activities/tasks, deliverable prioritization, and timeline.
• Intermediate to advanced ability to delegate projects and get work done through others.
• Intermediate to advanced understanding of performance review process.
• Ability to prepare and present ideas and recommendations to colleagues, managers, and direct reports with ample notice and preparation.
• Demonstrated advanced ability to communicate, influence, and negotiate decisions while motivating assigned staff.
• Demonstrated ability to implement strategic direction.
• Ability to prioritize and work on multiple projects simultaneously.
• Proficient understanding of the various job functions within the restaurant to effectively train staff and delegate certain tasks.
• Demonstrated ability to work in a team environment.

Physical: (Minimum physical requirement to perform the job effectively.)

• Must be able to physically lift and move up to 50 lbs. on occasion.
• Must have the ability to stand and sit for extended periods of time.
• Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push occasionally.
• Ability to read (orders on tickets, menu board, receipts, etc.).
• Contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items, on occasion.
• Frequent washing of hands.
• Ability to use computers, telephones, and office equipment.

Other:

• Exempt Family Members are expected to work the necessary time to satisfactorily fulfill job responsibilities.
• Must be able to work a full-time schedule with a minimum of 50 hours per work week, in a 5 day work week.
• Report on time, adhere to a full-time schedule and remain available to work all shifts or overtime based on the operational needs of the restaurants in your area. Your presence is vital to operations and ensures you are always prepared for success.
• Must be able to support restaurants that are open 24 hours a day, 7 days a week.
• Must be able to travel, both locally and long distances (including air travel and overnight travel), to worksites, meeting sites, and other locations.
• Driving is an essential job responsibility. Possession of a current and valid driver’s license required, liability insurance, acceptable driving record, and a satisfactory background check required.
• Working conditions exist to satisfactorily fulfill job responsibilities.
• Must be at least 18 years of age.
• High school diploma/GED or equivalent work experience.

Experience:

• Previous experience in a restaurant leadership position. 3-5 years experience preferred.
• Multi-restaurant management experience in a quick-service or full-service chain restaurant organization preferred.
• Proficiency in MS Office Word, Excel, Outlook and PowerPoint.

Professional Certification:

• Food Safety Certification (may vary based on city, county, and state requirements)
• Food Handler’s Certification

This does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. BurgerWorks reserves the right to revise the position or to require that other or different activities be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs, technological developments or other operational need).

Salary : $100,000