Business Insights Manager

Job Description Summary

This position identifies and monitors competitors and researches market conditions or changes in the industry that may affect sales. The role requires expertise in data science, statistical methods, and advanced analytics to conduct research and analyze economic data/trends. Responsibilities include interpreting results using a variety of techniques, ranging from simple data aggregation and statistical analysis to complex data mining, machine learning, and predictive modeling.

Total Rewards:

• Competitive Weekly Pay
• Bonus Program with 250% Upside Potential
• Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
• Opportunities for Career Development and Growth
• Healthcare and Life Insurance Benefits
• Paid Time Off - 5 Weeks on Day 1
• Flex Weeks - Remote Work Arrangement
• Paid Corporate Holidays
• 401(k) Savings Plan with a Competitive Company Match
• Paid Parental Leave – Subject to Eligibility Requirements
• Short-Term Disability
• Long-Term Disability
• Scholarship Program - You and Your Dependents are Eligible!
• Whataburger Family Foundation (Hardship Grant Assistance)
• Discounted Meals For You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and Recognition For All You Do
• Retirement Celebration Program

Responsibilities:

• Utilizing business intelligence research, partners with the business as it relates to analysis, product offerings, positioning and promotional activities.
• Performs market basket analysis of menu items sold by daypart, destination, and associated purchases, cross-matching other restaurant metrics to better understand consumer demand, purchase behavior and potential for growth.
• Analyzes KPI’s from the five scorecard perspective, identifying correlations, drivers and root cause impact on sales (transactions and check average), Mission Evaluations and other enterprise measurement methods.
• Evaluates company performance vs. competitors and industry benchmarks.
• Evaluate external and/or internal source material for relevance to business and applicability in portfolio models and analysis
• Provides Strategy Council members with an Executive Point-of-View document summarizing company performance, product and market growth patterns, competitive strengths and opportunities.
• Performs data for pre-planning analysis, runs scenarios to test results and assists with load of pre-planned targets.
• Prepares financial models and ad hoc data as necessary
• Assumes additional responsibilities as assigned

Education:

• Bachelor’s degree in business, economics, finance or related field, or equivalent work experience required.
• Master’s in Business, Economics or Finance preferred
• Training in research methodology, data querying; data interpretation and/or statistical analysis
• Training in business analytics reporting tools (Micro-strategy and SQL Query preferred)

Experience:

• 4 years’ experience preferably in restaurant industry

Knowledge, skills and abilities:

• Proficiency in MS Office Word, Excel, Outlook and PowerPoint
• Proficiency in Workday preferred
• Ability to communicate, influence and negotiate decisions while motivating assigned staff
• Ability to work in a team environment
• Working knowledge of employment laws relating to employee relations and personnel administration

Working Conditions/Travel Requirements:

• Expected to work the necessary time to satisfactorily fulfill job responsibilities
• Must be able to report to work timely and as required by operational/business needs
• Must be able to work a full-time schedule and work outside of normal business hours when necessary
• Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary.
• Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence