What are the responsibilities and job description for the Strategy & Operations Manager, Commerce position at Whatnot?
Whatnot
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.
Please make an application promptly if you are a good match for this role due to high levels of interest.
We're innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.
And, we're growing. Whatnot has been one of the fastest growing marketplaces and we're hiring forward-thinking problem solvers across all functional areas.
Role
The Commerce Strategy & Operations team reports to the COO and drives business decisions across post-purchase operations, logistics, payments, user experience, trust and fraud. In this role you will :
- Develop and implement commerce strategies that drive margin optimization and / or growth across the post-purchase experience
- Manage cross-functional commerce projects in close partnership with the product and engineering teams
- Identify inefficiencies in processes and implement improvements to enhance productivity / reduce costs
- Analyze commerce data to provide insights and recommendations
- Negotiate contracts and manage vendor performance to ensure quality and cost-effectiveness
Team members in this role are required to be within commuting distance of our New York, NY, Los Angeles, CA, or San Francisco, CA hubs.
Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Commerce Strategy & Operations Manager you should have :
Compensation
For US-based applicants : $160,000 / year to $210,000 / year benefits equity
The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.
Benefits
Home office setup allowance
Monthly allowance on both food and wellness
16 weeks of paid parental leave one month gradual return to work
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
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Salary : $160,000 - $210,000
