What are the responsibilities and job description for the Service Administrator position at Wheeler Machinery Co.?
Vernal, UT
Job Type
Full-time
Description
The Service Administrator will support both internal and external customers with their Product Support and Service Department needs. They will assist with the workflow processes of the Service Department and handle general clerical duties. Additionally, they will ensure that work orders are processed promptly.
Duties And Responsibilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Type
Full-time
Description
The Service Administrator will support both internal and external customers with their Product Support and Service Department needs. They will assist with the workflow processes of the Service Department and handle general clerical duties. Additionally, they will ensure that work orders are processed promptly.
Duties And Responsibilities
- Understand and utilize safety tools and resources with every task.
- Assist customers in a professional, friendly and helpful manner.
- Assist with customer communications utilizing telephone, email and other communication options.
- Complete work in a timely and efficient manner.
- Assist with Service Dept. workflow processes.
- Finalize and process Service Dept. workorders.
- Collect payment and purchase orders as needed.
- Assist with workflow and scheduling.
- Assist with general clerical work.
- Assist with purchasing, procurement and issuing purchase orders.
- Performs all other duties as assigned.
- High school diploma or equivalent.
- Excellent communication skills.
- Proficient with computers and phone systems.
- Proficient with data and information software.
- Self-driven.
- Effective time management abilities.
- Ability and willingness to work closely with a team
- Willingness to change and help improve processes as needed.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
