Position Description

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed. Employees are encouraged and expected to share the Gospel as opportunities arise.

Position Summary:

The Program Assistant works with the residents of Wheeler Mission programs alongside our Case Managers to ensure all elements of programs are completed. This position works with both the Higher Ground addiction recovery program and Restored Creations, our candle-making social enterprise run by our long-term program guests, to assist with a variety of tasks and activities that support our residents’ success. Collaborates across teams.

Key Duties and Responsibilities

Brief description of duties in order of priority

Daily Resident Support: Assists with the daily operation of the CWC programs and creates a welcoming environment with a focus on:

• Relate to the women and helping with practical needs during intake.
• Answer questions and assist with helping solve routine problems.
• Listen to the guests and assist as appropriate, escalating concerns to the program manager or other managers.
• Resolve conflicts and serve as a calming influence by using a Biblical model and de-escalation techniques.
• Assist Case and Program managers with evening and weekend activities including visitation supervision, transportation of guests and residents to meetings, church, and activities using a Wheeler vehicle.
• Assist with special events and other program duties as assigned.

Group Facilitation: Assists with program elements to support the spiritual and practical needs of guests:

• Lead Bible Studies and group and individual prayer sessions.
• Within the Restored Creations Program, leads devotions, teaches job skills curriculum, and models the skills we are teaching our guests.

Administrative Responsibilities: Performs a wide variety of administrative tasks to support the program operations which includes:

• Participation in daily, weekly, and other regular program meetings.
• Complete required paperwork including incident reports and answer email in a timely manner.
• Maintaining product and supplies inventory and oversees fulfillment of online and retail orders.
• Making deliveries to retailers and online orders to post office.
• Oversee production and quality control to ensure Restored Creations products are made with high integrity and quality.
• Communicate in a timely manner with supervisors via written and verbal communication.

REPORTING RELATIONSHIPS:

This position has no direct reports but assists others in the program with guest and resident supervision.

Physical Requirements:

To perform the essential job functions of this position, a candidate must be able to:

• Walking short distances with the ability to ascend and descend stairs.
• Physical dexterity sufficient to type and operate standard office equipment.
• Physical ability to perform normal office functions with the endurance to remain standing for long periods of time.
• Strength to lift office supplies and equipment up to 40 pounds.
• Ability to drive a vehicle with multiple occupants in a city environment.

Other Requirements for Employment

• This is a full-time 40-hour position. Must be willing to work a flexible schedule including nights, weekends, and some holidays.
• Must possess a valid state issued driver’s license and have a driving record without major moving violations, including convictions for DUI, Reckless Driving, or Driving While Suspended. Must be insurable according to standards established by Wheeler Mission’s risk management insurance agency.
• Conflict of Interest Policy
• Confidentiality Policy
• Post offer acceptable background check required for all positions
• 1 years of sobriety
• All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.

Disclaimer: Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.