What are the responsibilities and job description for the Player Services Representative position at Wheeling Island Hotel-Casino-Racetrack?
Compensation: $12.00 - $12.00 / hour
The opportunity
Delaware North Gaming is searching for full-time and part-time Player Services Representatives to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Player Services Representative, you will be responsible for checking guests in and out, and assisting with all player rewards transactions.
If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.
Pay
$12.00 – $12.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Update player rewards information, perform credit and cash transactions, and issue player cards
- Explain games, contests, drawings, and promotional giveaways to guests
- Read group resumes and oversee daily activities of groups
- Complete shift closing, drop cash, check payments, and secure bank at all times
- Offer bell assistance to all arriving and departing guests
More about you
- No high school diploma or GED required
- Minimum of 1 year of experience in front desk customer service
- Must be able to obtain and maintain a state gaming license
- Strong written and verbal communication skills
Physical requirements
- Ability to lift up to 50 pounds
- Ability to stand 100% of the time
Shift details
Evening shift
On call
Overnight
Holidays
Every weekend
8 hour shift
Overtime as needed
Monday to Friday
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Salary : $12
