What are the responsibilities and job description for the Scheduler position at Wheels Up?
Overview
Join Our Team at Wheels Up
At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.
And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.
Role Overview: What You’ll Be Doing
In this role, The Wheels Up Member Operations Center Scheduling department (Atlanta, GA), is responsible for both aircraft and crew scheduling, ensures the successful execution of the company’s flight schedule while maintaining compliance with FAA regulations. With a focus on efficiency and profitability, the department plays a critical role in operational excellence.
The Scheduler is responsible for strategically managing flight and crew schedules, proactively addressing irregular operations, and making real-time decisions aligned with departmental and company objectives. This role requires a high degree of autonomy, meticulous attention to detail, and the ability to make strategic allocation decisions to optimize operations and achieve performance targets.
Responsibilities
Your Key Responsibilities (Essential Functions)
- Develop, implement, and oversee daily flight and crew schedules to meet departmental key performance indicators (KPIs)
- Ensure the accuracy and integrity of UP FMS by managing and maintaining system data
- Coordinate and execute crew scheduling, including swaps and adjustments, to support operational efficiency
- Maintain a thorough understanding of crew duty and rest regulations, as well as company policies, to assign appropriate duty and off times in alignment with the flight schedule
- Develop and implement recovery strategies to address irregular operations and minimize disruptions
- Manage new booking requests and trip modifications, ensuring seamless execution
- Collaborate with maintenance teams to coordinate schedules that maximize aircraft utilization and operational efficiency.
- Continuously optimize aircraft and crew schedules through company-approved technology solutions and strategic problem-solving
Qualifications
What You Bring to the Table: Education & Certification Requirements
We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:
- Bachelor’s degree in Logistics, Aviation or a related field or two years of experience in logistics, aviation or military service
- Experience in Part 135 operations and/or a scheduling role
- Proficiency in Microsoft Suite, including Outlook, as well as Flight Management Software, real-time communication platforms, and flight planning tools.
- Strong verbal and written communication skills with the ability to convey complex ideas clearly and effectively
- Demonstrated ability to collaborate in cross-functional teams and resolve challenges constructively
- Proven ability to excel in a fast-paced environment while adapting to shifting priorities and operational demands
The Extras We Value (Preferred Requirements)
While not mandatory, here are some additional things that would make you stand out:
- Licensed Dispatcher or Pilot License preferred
- Strong knowledge of North American geography and airport codes
Physical Requirements
We want to make sure you’re fully equipped for success. Here’s a look at any physical requirements needed for this role:
- In person and timely attendance required unless otherwise specified.
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- This position is staffed 24 hours a day, 365 days a year, including weekends and holidays, and requires flexibility to work various shifts that may be scheduled at any time within that timeframe.
Wheels Up Story
What We Offer: Salary Range & Benefits
At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The salary for this role ranges from $61,000/Yr. to $77,000/Yr., depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you may be eligible for a discretionary annual incentive program, which rewards individual and organizational performance.
We also offer a range of benefits designed to support your well-being and personal life, including:
- Tuition Reimbursement
- Competitive 401(k)
- Comprehensive Medical, Dental, and Vision Insurance
- Complimentary access to mental health and wellness counseling through Spring Health
- Financial planning assistance through WellCents
- A variety of additional programs and services in support of your total well-being
Everyone is welcome here
Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.
Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age , disability, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.
Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.
Need Accommodations?
If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.
We look forward to learning more about you and how you can contribute to the Wheels Up journey!
Salary : $61,000 - $77,000