Product Designer

Who We Are

We help hourly teams get shift done.

At When I Work, everything we do starts with a mission to help hourly teams work better together. We deliver on that mission by making hourly workforce management - scheduling, time tracking, shift trading, team messaging, and more - easy and straightforward for managers and employees alike.

The product team at When I Work is responsible for developing the vision, product, and go to market strategy for the company. When you join this team, you'll work with customers as well as marketing, sales, finance and engineering to identify, build, and bring new features and products to market. You'll be uniquely positioned and empowered to make a huge impact in the lives of hourly employees.

What You'll Do

• Own the design process, deliverables, and outcomes for our customer acquisition team, while also contributing to other feature teams
• Iterate quickly as part of an experimentation-oriented product delivery team focused on new customer acquisition and onboarding success.
• Design innovative and delightful product experiences as part of a highly collaborative product and development team
• Practice design thinking techniques to guide exploration with users, make insights visible across teams, and validate assumptions in the most efficient way possible
• Gather qualitative and quantitative data from a variety of sources to fully understand challenges at scale. Measure and refine iteratively-delivered solutions to delight customers and achieve business goals
• Facilitate collaborative design sessions to gather a variety of perspectives and build shared ownership with cross-functional teams
• Produce workflows and interaction designs that translate raw ideas and insights into new products or features hypotheses.
• Help define both long and short-term vision and roadmap to accomplish business, product and design team goals
• Leverage the design techniques best suited to achieve goals (e.g. surveys, interviews, prototyping, usability testing, design specs)
• Share stories. Write about and present what you learn with internal partners, executives, and stakeholders as well as the broader community
  
  

Who You Are

We're looking for a Product Designer to create elegant, disruptive solutions to the most pressing challenges felt by the hourly workforce. Our ideal candidate is curious and impact-driven, eager to iterate quickly through cycles of discovery, experimentation, and delivery to produce exceptional results.

Experience and Skills Needed

• 3-5 years experience in product design, UX, or similar experience.
• Proven expertise turning complex, business-critical problems into simple and engaging products and experiences across web, iOS and Android
• Expert knowledge of product design & UX techniques, usability principles, best practices & trends
• Ability to share compelling stories about your designs and their impact on customers and the business
• Instrumental in shaping design vision & strategy at the company and program levels
• Ability to create mockups and prototypes in Figma
• Highly empathetic, with exceptional communication and interpersonal skills
• Bachelor's degree or equivalent combination of education and experience, not required, but preferred
  
  

What Would Be Awesome To Have

• Experience in a high growth, SaaS environment
• Experience building software for small to medium sized businesses
• Experience in a high velocity, experimentation-oriented, product growth team
  
  

What's In It For You

At When I Work, your base pay is one part of your total compensation package. Actual base pay will depend on your job-related skills, qualifications, experience, and location, and other factors. For Minnesota based roles, the base salary hiring range for this position is between $95,000-110,000 USD. Other benefits include:

• Professional development allowance
• Paid parental leave
• Health and dental coverage for a fraction of the cost of other employers
• Paid vacation and holidays
• Flexible work environment
• Volunteer time off
• 401(k) match
• Donation match
• Hybrid office, includes a monthly commuter stipend
• Casual dress code
• Dynamic and dedicated team
  
  

We believe actions speak louder than words. Every encounter with our people and products should be memorable and helpful. Challenges are exciting, failure is how we learn, and we all have an entrepreneurial spirit. Building an inclusive and equitable workplace isn't lip service. We invest our time and our money in organizations that are not only working to diversify the current jobscape, but also investing in the future of talent. We're motivated by a strong, innovative, and passionate work culture and we're constantly searching for ways to improve and get shift done.

Whether you're a perfect match or not, if it sounds like a good fit, we encourage you to apply.

The tech industry is notorious for its lack of diverse representation, and we're aware of the research showing that historically underrepresented groups are less likely to apply to a job if they don't believe that they meet all of the criteria. Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway! We would love to hear from you and figure out what you can add to the culture here at When I Work.

We'd love to talk to you! Please submit the following to apply:

• Resume (including months/years of employment for each position).
• Cover letter including:
• an overview of your existing experience
• a convincing reason why you'd like to work at When I Work.
• Must already be authorized to work in the United States or Canada on a full-time basis for any employer.